When do we charge your payment method?
What can I be charged for?
You will only be charged for any unpaid balances that are due before the event. For example:
- if you’ve secured a chef for a date and have not paid the remaining balance;
- if you have added guests or dishes on the day of the event;
- any other service decided with the chef but unpaid for.
What is the process?
The chef usually sends you a payment link via messages. We encourage you to pay any outstanding balances before the event, but if necessary, we may charge your payment method for any unpaid balances.
What if I don’t agree?
If you believe there has been a mistake, please drop us an e-mail at: [email protected] and we will re-evaluate the issue.
We hope this policy gives you peace of mind when hosting events with us.
