{"id":2890,"date":"2021-10-06T08:57:18","date_gmt":"2021-10-06T08:57:18","guid":{"rendered":"http:\/\/yhangry.thewebchefs.co.uk\/?page_id=2890"},"modified":"2024-07-19T17:20:22","modified_gmt":"2024-07-19T17:20:22","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/yhangry.com\/how-it-works\/","title":{"rendered":"Private Chef Near Me &#8211; How it works"},"content":{"rendered":"<div class=\"core-block -spacer\">\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<section class=\"section section-text-block\">\n        <h3 class=\"double-font-first double-font-first__black\">How does it work?<\/h3>\n<\/section>\n\n<div class=\"core-block -spacer\">\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><\/p>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><strong><span style=\"color: #f34957;\" class=\"stk-highlight\">REQUEST A QUOTE<\/span><\/strong><\/p>\n<\/div>\n\n<div class=\"core-block -list\">\n<ul class=\"wp-block-list\"><div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Get started by submitting a <a href=\"https:\/\/yhangry.com\/booking\/quote\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Quote Request<\/strong><\/a> on the website. <\/li>\n<\/div>\n\n<div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Provide details such as the type of event, preferred cuisine, number of guests, and any dietary preferences.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><strong><span style=\"color: #f34957;\" class=\"stk-highlight\">CHEF MATCHING<\/span><\/strong><\/p>\n<\/div>\n\n<div class=\"core-block -list\">\n<ul class=\"wp-block-list\"><div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Once your request is submitted, our system matches you with available chefs who align with your preferences.<\/li>\n<\/div>\n\n<div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Each chef matched, will directly send you a menu proposal and price.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><strong><span style=\"color: #f34957;\" class=\"stk-highlight\">REVIEW QUOTES RECEIVED<\/span><\/strong><\/p>\n<\/div>\n\n<div class=\"core-block -list\">\n<ul class=\"wp-block-list\"><div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Take a look at the menu proposals you\u2019ve received and the profiles of the chefs who have quoted for you.<\/li>\n<\/div>\n\n<div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Chat with them directly or get on a call (<em>via the platform itself<\/em>) to discuss menu customisation, special requests, and any specific details you&#8217;d like to highlight.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><strong><span style=\"color: #f34957;\" class=\"stk-highlight\">QUOTE APPROVAL &amp; PAYMENT<\/span><\/strong><\/p>\n<\/div>\n\n<div class=\"core-block -list\">\n<ul class=\"wp-block-list\"><div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Once you\u2019ve finalized the details with the chef that you like and if everything looks good, click on \u201cPay now\u201d to proceed to the checkout page.<\/li>\n<\/div>\n\n<div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Complete the payment securely through our platform. You can opt to pay in full OR pay a 10% deposit (<em>the 10% deposit feature is available only when your event date is more than 5 weeks away. The remaining balance is auto-charged to your card 1 month prior to the event date<\/em>).<\/li>\n<\/div>\n\n<div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">After successful payment, you&#8217;ll receive a confirmation email with all the specifics of your booking.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><strong><span style=\"color: #f34957;\" class=\"stk-highlight\">ON THE DAY OF YOUR EVENT<\/span><\/strong><\/p>\n<\/div>\n\n<div class=\"core-block -list\">\n<ul class=\"wp-block-list\"><div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">On the day of your event day, the chef will arrive at your location (<em>generally at least 2 hours prior to the serving time<\/em>) with all the ingredients.<\/li>\n<\/div>\n\n<div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">The chef will prepare and serve the delicious meal, and then clean-up.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><strong><span style=\"color: #f34957;\" class=\"stk-highlight\">DIRECT QUOTE REQUEST FROM A PARTICULAR CHEF<\/span><\/strong><\/p>\n<\/div>\n\n<div class=\"core-block -list\">\n<ul class=\"wp-block-list\"><div class=\"core-block -list-item\">\n<li class=\"has-small-font-size\">Alternative to raising a general quote request with all chefs of the area (<em>the above process<\/em>), you can <a href=\"https:\/\/yhangry.com\/booking\/chefs?sortBy=most-popular\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>browse chefs<\/strong><\/a> in your area and send a direct quote request to any chef. This is particularly preferred by those who are looking to re-book the same chef.<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"core-block -paragraph\">\n<p><\/p>\n<\/div>\n\n<div class=\"core-block -image\">\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-default\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/yhangry.com\/wp-content\/uploads\/2023\/03\/80BCD2AB-9CA5-452E-9F0E-61B6C497A925.jpeg\" alt=\"\" class=\"wp-image-14263\" style=\"width:744px;height:497px\" width=\"744\" height=\"497\" srcset=\"https:\/\/cdn.yhangry.com\/wordpress_blog\/production\/uploads\/2023\/03\/80BCD2AB-9CA5-452E-9F0E-61B6C497A925.jpeg 992w, https:\/\/cdn.yhangry.com\/wordpress_blog\/production\/uploads\/2023\/03\/80BCD2AB-9CA5-452E-9F0E-61B6C497A925-364x243.jpeg 364w, https:\/\/cdn.yhangry.com\/wordpress_blog\/production\/uploads\/2023\/03\/80BCD2AB-9CA5-452E-9F0E-61B6C497A925-768x513.jpeg 768w\" sizes=\"auto, (max-width: 744px) 100vw, 744px\" \/><\/figure>\n<\/div>\n\n<section class=\"one-side-faqs-section\">\n\n    <div class=\"row\">\n        <div class=\"col-lg-5 col-12 left\">\n            <h2 class=\"title\">What can I expect from the service?<\/h2>\n                                                <img decoding=\"async\" src=\"https:\/\/cdn.yhangry.com\/wordpress_blog\/production\/uploads\/2021\/10\/faq-1.svg\"\n                        alt=\"\">\n                                    <\/div>\n        <div class=\"col-lg-7 col-12 right\">\n                                                <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            What does a chef\u2019s quote include? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">A chef\u2019s quote is inclusive of the cost of \u2014 <ol> <li>All ingredients<\/li> <li>Chef\u2019s travel &#038; insurance<\/li> <li>Serving food to your guests<\/li> <li>Clean-up<\/li> <\/ol><\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            Does your chef bring all the necessary cooking equipment with them?  \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">By default, our chefs do not bring cooking equipment. They will use the kitchen equipment available in your home. If you are hosting your event at a rented venue, please ensure that basic kitchen equipment is available and inform the chef about what is provided and what is not.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            Does the chef set the table? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">No, the chef does not set the table. This is ideally done before the chef arrives so that you won\u2019t have to disturb the chef during the cooking, especially if space in the kitchen is limited<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            Does the chef clean up? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">Yes, the chef\u2019s quoted price includes cleanup. For small groups, the chef will typically handle kitchen cleanup and clear plates between courses. For larger groups, the chef will clean the kitchen, but you may need a waiter to help with serving and clearing plates between courses. You can either book your own waiter\/helper or ask your chef to arrange one.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            Do I need to buy groceries? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">No, you don\u2019t need to buy groceries. The chef\u2019s quoted price includes the cost of ingredients unless you have explicitly asked for a quote excluding them. The chef will handle all the shopping and arrive with the ingredients at the designated arrival time on the day of your event.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            Is the food prepared on site? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">Everything will be cooked on site, but depending on the menu, your chef might prepare some mise-en-places to improve the experience on the day.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            Do you supply plates, cutlery etc? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">No, our chefs do not typically provide plates, cutlery, or crockery. However, some chefs may offer this service if requested. Please explicitly mention your requirement for crockery, cutlery, etc., when placing your quote request. This ensures that chefs who offer this service can include it in their quote, and those who do not can refrain from quoting.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            HOW FAR IN ADVANCE DO I NEED TO MAKE MY BOOKING? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">We recommend that you place your order as early as possible to secure a chef for your event and to avoid disappointment, especially for weekends and around holidays\/festivities. However, we can often accommodate bookings that are made as little as 24 hours in advance<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            WHAT ARE THE PAYMENT OPTIONS AVAILABLE TO SECURE A CHEF? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">There are 3 options for payment at checkout \u2014  <ol> <li><b>Pay in full<\/b><\/li> <li><b>Pay 10% deposit<\/b> \u2014 this feature is only available if the <b>event date is more than 5 weeks away<\/b>. The remaining balance is automatically charged to the card on file 1 month prior to the event date.<\/li> <li><b>Split the Bill<\/b> \u2014 this feature is only available if the <b>event date is more than 5 weeks away<\/b>. While placing the booking you pay for yourself and then we will send you an email with the payment link that you can share with the remaining guests. All payments from guests need to come in latest by 1 month prior to event date.<\/li> <\/ol><\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            I HAVE ENTERED MY POSTCODE AND YOU HAVE SAID YOU DON\u2019T HAVE A PRIVATE CHEF NEAR ME. DO YOU MAKE EXCEPTIONS? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">We are expanding to many new areas everyday \u2013 just drop us a note at info@yhangry.com to see if we are able to accommodate your request<\/p>\n                    <\/div>\n                                    <\/div>\n    <\/div>\n<\/section>\n\n<script>\n    jQuery('.faqs > .faqs-title').click(function () {\n        jQuery(this).next().slideToggle(300);\n        jQuery(this).toggleClass('active');\n        if (this.hasClass('active')) {\n            jQuery('.faqs-description').not(jQuery(this)).removeClass('active');\n        }\n    });\n<\/script>\n\n<div class=\"core-block -spacer\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<section class=\"one-side-faqs-section\">\n\n    <div class=\"row\">\n        <div class=\"col-lg-5 col-12 left\">\n            <h2 class=\"title\">How can i make changes once booked in?<\/h2>\n                    <\/div>\n        <div class=\"col-lg-7 col-12 right\">\n                                                <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            I need to increase guest numbers. How can I do this? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">You can do this yourself &#8211; just log in to your yhangry account and open up your chat in the messaging portal with the chef \u2014 here you will find the button \u201cAdd guests\u201d \u2014 click on this to add guest\/s to your booking. Once payment has been made, the total no. of guests will auto-update. <\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            I need to reduce the number of guests. How do I go about it? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">Given that the chef\u2019s minimum spend and travel fee remains unaffected, if you want to reduce a guest from your booking, please drop us an e-mail at info@yhangry.com. If your event is more than 7 days away, you are eligible for a refund for the guest\/s removed. Additionally, if more than 20% of your total guests are removed, your cost per person will be reviewed by the chef to ensure the menu and quote are still valid.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            What is your cancellation policy? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">If more than 7 days are left for your event, we offer a 100% refund on booking cancellation. For Christmas Day and NYE, once a booking has been placed, we offer no refund on cancellation. Drop us an e-mail at info@yhangry.com and we\u2019ll do the needful.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            What happens if a chef cancels my booking? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">In the event of the chef cancelling your booking, the system will automatically raise a new quote request for you for the same date with pre-filled details of the event. Any funds you have paid to us will be credited to your yhangry wallet providing you with the flexibility to re-book with a new chef at your convenience. In case you are unable to find a suitable replacement, we will refund the money to the original source of payment. <\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            My event location has changed. How can I update this? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">Firstly, please get in touch with your chef to check that they can accommodate the change in location. Next, drop us an email at info@yhangry.com and we will update your booking with the new event address.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            How can I check and change my card on file for paying the remaining balance? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">Please drop us an e-mail at info@yhangry.com and we will check the card on file for your account. In case you want to pay with a different card, we will send you a payment link for the same and you can use any card that you like to make the payment.<\/p>\n                    <\/div>\n                                    <\/div>\n    <\/div>\n<\/section>\n\n<script>\n    jQuery('.faqs > .faqs-title').click(function () {\n        jQuery(this).next().slideToggle(300);\n        jQuery(this).toggleClass('active');\n        if (this.hasClass('active')) {\n            jQuery('.faqs-description').not(jQuery(this)).removeClass('active');\n        }\n    });\n<\/script>\n\n<div class=\"core-block -spacer\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<section class=\"one-side-faqs-section\">\n\n    <div class=\"row\">\n        <div class=\"col-lg-5 col-12 left\">\n            <h2 class=\"title\">How do I raise a complaint?<\/h2>\n                    <\/div>\n        <div class=\"col-lg-7 col-12 right\">\n                                                <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            WHO IS RESPONSIBLE FOR THE SERVICE DELIVERED? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">The chef is fully responsible for the delivery of the service and in case of inadequacy, you need to come to a resolution with the chef. If the service is not being delivered to your satisfaction, please raise this with your chef during the event. If you are unable to solve a dispute directly with the chef, you can contact us and we will make our best efforts to assist in an amicable resolution.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            HOW TO RAISE A DISPUTE? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">1. Speak to the chef during the event to allow them to resolve the problem in real time. Chefs are professionals and will usually do everything they can to make sure you\u2019re having the best experience.   2. If you are dissatisfied with the chef\u2019s solution, inform yhangry via email about the dispute before 12pm on the day after the event. Please note that we release payments to chefs the day after your event. Once the payment has been released, we will not be able to provide any monetary compensation.   3. If you fail to make the chef aware of any issues during the event, or if you tip the chef, we will be unable to help you with a resolution.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            WHEN DO I HAVE TO RAISE A DISPUTE BY? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">By 12 PM on the day after your event.<\/p>\n                    <\/div>\n                                    <div class=\"faqs\">\n                        <h4 class=\"faqs-title\">\n                            I had an event with a private chef near me and the cleaning was not up-to-mark. What can be done? \n                            <span class=\"yh-icon-cross\"><\/span>\n                            <span class=\"expand\">\n                                <svg width=\"20px\" height=\"19px\" viewBox=\"0 0 20 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                                    <g id=\"Website-homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n                                        <g id=\"Inspiration\" transform=\"translate(-408.000000, -473.000000)\" fill=\"#FE6A55\">\n                                            <polygon id=\"Path-5\" transform=\"translate(418.025809, 482.525809) scale(-1, 1) rotate(90.000000) translate(-418.025809, -482.525809) \" points=\"408.525809 472.525809 427.525809 482.525809 408.525809 492.525809\"><\/polygon>\n                                        <\/g>\n                                    <\/g>\n                                <\/svg>\n                            <\/span>\n                        <\/h4>\n                        <p class=\"faqs-description\">Firstly, we would require photographic evidence. Post assessment, we will revert to you on the issue. Please contact us about this by 12 PM on the day after your event.<\/p>\n                    <\/div>\n                                    <\/div>\n    <\/div>\n<\/section>\n\n<script>\n    jQuery('.faqs > .faqs-title').click(function () {\n        jQuery(this).next().slideToggle(300);\n        jQuery(this).toggleClass('active');\n        if (this.hasClass('active')) {\n            jQuery('.faqs-description').not(jQuery(this)).removeClass('active');\n        }\n    });\n<\/script>","protected":false},"excerpt":{"rendered":"<p>REQUEST A QUOTE CHEF MATCHING REVIEW QUOTES RECEIVED QUOTE APPROVAL &amp; PAYMENT ON THE DAY OF YOUR EVENT&#8230;<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2890","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Private Chef Near Me - How it works - yhangry<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Private Chef Near Me - How it works\" \/>\n<meta property=\"og:description\" content=\"Booking a local private chef nearby can be easier than expected. 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